| Welcome
To The Tax Intelligence Report!
Today's
most competitive companies are demanding
more from their tax organizations.
This means improving communications
and increasing productivity throughout
a worldwide organization operating
in multi-country jurisdictions. This
month's issue of The Tax Intelligence
Report will highlight the career of
an incredibly talented tax executive
who is an expatriate for a US multinational
company with responsibility to oversee
the entire Asia Pacific region for
Cargill, Inc., a complex, privately
held international organization. Nathan
Zietlow, Assistant Vice President
of Tax oversees Cargill Inc.'s substantial
Asia Pacific tax operations from Singapore.
We will focus on Nathan Zietlow's
view as a US expatriate tax executive
who oversees a tax operation from
a foreign location.
Respectfully,
Kathleen Jennings
President, ET Search, Inc.
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IN
THIS ISSUE |
"A Leader In
The Tax Profession"
Nathan Zietlow - Assistant Vice President,
Tax and Customs - Cargill, Inc. /
Asia Pacific |
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Nathan
Zietlow is Assistant Vice President,
Tax and Customs of Cargill Inc.
headquartered out of Minneapolis,
Minnesota. However, Nathan Zietlow
resides in Singapore and has primary
responsibility for Cargill's corporate
tax function throughout the Asia
Pacific region. Prior to joining
Cargill, Inc. Nathan Zietlow was
a Tax Associate with Faegre &
Benson, LLP in Minneapolis, Minnesota.
He also served as Counsel to the
US Subcommittee on Civil Service
and on the staff of Representative
Frank McCloskey. Prior to this
role, Nathan Zietlow was an
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Associate
with Mayer, Brown & Platt in Chicago,
Illinois where he was involved in structuring,
negotiating and documenting transactions,
IPO's, acquisitions and international
joint ventures. Nathan Zietlow attended
Harvard Law School in Cambridge, Massachussets
where he received his Juris Doctorate
degree in 1990. Nathan graduated Summa
Cum Laude from Bowdoin College in Brunswick,
Maine in 1987. He is admitted to practice
law in Minnesota, District of Colombia,
Illinois, US Tax Court and the US Court
of Federal Claims. As
a US citizen working for a complex and
privately held US multinational corporation
located in an international location,
we thought it would be interesting to
ask Nathan questions regarding his professional
and personal experiences working in
Singapore.
KJ- Was it always your intention
to move yourself and your family to
an international location?
NZ- One of the reasons that I left a
law firm practice and joined Cargill
Inc. in 1996 was my interest in specializing
in US International taxation and in
working overseas. I made this interest
clear when I joined the company and
feel fortunate that the opportunity
arose and was offered to me. In terms
of general advice for anyone interested
in working overseas, if it is important
to you then make it a priority in your
tax career. You will want to be with
an organization that will be able to
provide the opportunity; you will want
to be clear with your boss that this
is important to you; and you must be
willing to move your family if offered
the opportunity to do so!
KJ- What have you learned from your
professional career track? What advice
can you provide to others that will
prepare them for a similar role in the
Asia Pacific region?
NZ- Prior to my assignment to Cargill
Asia Pacific in Singapore, I knew little
about the region. However, I have learned
a lot both from a professional and a
personal standpoint. The Asia Pacific
region includes a diverse and broad
group of countries, each with its distinct
culture and history and all along the
spectrum of development. Broadly speaking,
countries in the region are along the
spectrum in terms of development of
tax laws and tax enforcement. It has
been a great challenge to learn the
tax laws, the tax administration and
enforcement environments and to develop
a network of external advisors/tax experts
in the various countries. In addition,
there are also clear differences in
the practice of tax law between the
US and the countries in the region.
For example, with the possible exception
of Australia none of the countries that
I deal with have tax laws that are nearly
as developed as the US. This leads to
a lot of uncertainty in how the tax
laws will be interpreted and applied
to our business. Another difference
is that those of us with a US tax background
are comfortable with (and used to) continuous
tax audits; taking reasoned positions
on issues that are supported by substantial
authority even though the IRS might
have a different view and be willing
to argue disputes with the IRS at the
exam, appeals or court level. With a
few notable exceptions, (e.g. Australia
and India) tax litigation isn't common
and taxpayers often need to resolve
issues at the assessment level where
they have less leverage. I have found
there to be a prevailing attitude that
avoiding any dispute related to tax
is desirable, regardless of the reasonableness
or basis for the tax authority's position
or the cost of conceding issues. This
could create a tension between US trained
tax people and the general environment;
an attitude one might find in dealing
with their company's business people
in the region and even external advisors.
Therefore, I would like to provide you
with two pieces of advice when practicing
in this region. You generally need to
feel comfortable with the certainty
and you need to understand that a US
approach to dispute resolution isn't
likely to work in the region.
KJ-What has the cultural impact been
to you and your family?
NZ- On a personal level, I had not had
the opportunity to travel to Asia prior
to this foreign assignment. During the
past seven years, I have had the opportunity
to travel with my family to many fascinating
foreign locations that I otherwise may
not have experienced. My wife and I
have young children, one of whom was
an infant when we moved to Singapore
and the other was born here. Living
in Asia has given our family a wonderful
opportunity to introduce and expose
our family to a rich and diverse set
of people, cultures, histories, languages
and cuisines.
KJ- What has been your experience
managing tax professionals for a regional
part of the world?
NZ- First, communication is clearly
a big challenge. Secondly, distance
and time zones are another facet of
the challenge. I work in a regional
hub office but most of my work relates
to other countries. Thus, the distance
with the people I am responsible for
advising in the region makes the coordination
of the work and communication with people
in the multiple countries in the region,
and regional and the home office including
the US a constant challenge. Time wise,
we are opposite the US so I have many
late night phone calls to make. Another
challenge is that communication styles
are very different from what I am used
to in the US. My communication style
may be more direct than people in the
region may be culturally comfortable
with and I have had to make adjustments.
Also, I have found that advisors are
often not as comfortable conveying bad
news or saying no, even when it is the
right advice. This presents a real learning
experience for anyone in a similar role
and it is very important to understand
these cultural differences and to learn
to adapt one's communication style in
order to maintain one's effectiveness
in the region.
KJ- How much do you travel in your
role?
NZ- On average, I travel twenty-five
percent of the time throughout the region
and to headquarters. Given today's technology,
there is little that cannot be done
with the use of phones and computers.
However, there is still no substitute
for the effectiveness of meeting face
to face. One would have an edge in the
region if they particularly spoke Mandarin
or Japanese.
KJ- What do you feel this role had
done for your professional tax career?
NZ- I feel very fortunate to work with
a talented group of people within my
company and the opportunity to work
in a dynamic and growing region of the
world. This has been a great experience
for me personally and professionally.
For my company, this is a growing region
with a lot of activity so in this sense
being here helps my career. I have been
fortunate to have been offered a lot
of responsibility and have had a wide
variety of US and local tax issues to
manage. This region is also the least
developed region for my company purely
in terms of the tax department so I
have had a lot of input on how this
is being developed in the region. It
is my company's philosophy that we are
global and we need to approach it with
a global mindset. I truly believe working
overseas provides a very important perspective
that cannot be obtained working solely
in the headquarters office in the US.
On the other hand, I do miss out in
the opportunity to work closely with
my colleagues in the US who are a very
talented and experienced group of tax
professionals. In this sense, this is
the sacrifice you make in working in
the region.
KJ- What are the advantages as an
expatriate in the region?
NZ- I really think the main advantage
is having the opportunity to live in
and work with people from interesting
and diverse backgrounds. This should
be a main driver for anyone considering
an overseas assignment. The Asia Pacific
region of the world has many richly
developed cultures all across the development
spectrum. This has been a fascinating
experience both professionally and personally.
KJ- Nathan, I want to personally thank
you for the time you have taken to answer
my questions. Your perspective will
undoubtedly be very valuable to anyone
considering a tax career in the Asia
Pacific region.
Kathleen Jennings (KJ)
Editor, The Tax Intelligence Report
Kitty@etsearch.com
Nathan Zietlow (NZ)
Assistant Vice President, Tax and Customs
- Cargill, Inc. / Asia Pacific
Nathan_Zietlow@cargill.com
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VERBAL
INTELLIGENCE |
Word of the day
: Ecumenical
of worldwide
scope, or applicability; universal |
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| The
Tax Intelligence Report is published by
ET Search, Inc. We are an internationally
recognized search firm that specializes
in the placement of tax professionals with
multinational corporations, law firms and
public accounting firms. For more than 25
years, our organization has been retained
by U.S. multi-nationals to locate tax professionals
in most major cities around the world. For
more information on our global tax recruitment
firm, you may email us at ets@etsearch.com
or visit our website at http://www.etsearch.com. |
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| Strengthing International Performance
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The strength of your international tax team is key to your success in the region! Developing an effective strategy for building and managing an international tax team is critical to your success when operating in a foreign location. You must have a well defined strategy that ensures a more expedient hiring process; understand the market availability of the technical tax expertise required for this role and recognize the value of attracting premium performers to your foreign locations. These strategies will help lead you to success and strengthen your company's international performance in these regions. It has been proven that there is a direct link between the satisfaction of your tax team and a company's financial performance. When your tax team is satisfied with the way they are being treated they will be more engaged to work at saving your company more tax dollars.
How do you go about hiring someone in a foreign location? Do you have a process that ensures you will have a superior result? There must be a well defined strategy for hiring in the region. However, you must take the time to outline what is really important to you in the region and stay focused on that goal. Is it more important to hire someone locally or is it more important to have someone who is well trained on the organization's needs? Perhaps, you need someone in the region to be watchful of all of the transactions and ensure that you are in line with the local laws and customs. Perhaps, the emphasis is more on compliance within the foreign country jurisdictions. Whatever it is, it is imperative that you have a strategy and understand what is really important in the role. Locating hires in a foreign location is a lengthy process and you must be knowledgeable in the process and understand exactly what you can expect in this type of undertaking. Otherwise, you will have great potential to waste much valuable time or under hire for the role thereby affecting your organization's performance in the region. One of the most common ways to waste resources is having a misunderstanding of the availability of the talent pool in the region. Some organizations waste considerable time and money searching the market over for the technical tax expertise they seek, only to discover that the person does not exist in the region or the salary they are offering is incongruous with the technical expertise they require for the role. Unfortunately, sometimes you may not even find out until you learn the hard way! However, know when to call in the experts to get the job done to your satisfaction.
How do you attract the best performers to your company? What are tax professionals seeking when they consider joining your organization? There are five primary motivators that will interest the very top performers to your tax organization. 1) The company management team must see the tax department as important to the organization. 2) The company must offer the exceptionally engaged tax professional challenging and interesting work. 3) The company must provide the higher performance tax professional with decision making authority. 4) The company must offer exceptional tax professionals with career advancement opportunities. 5) The company must compensate the tax professional competitively in the market. All of these factors are important in engaging the very best tax professionals in your worldwide locations. In the end, the strength of your international tax team and your strategy to attract and retain these tax professionals and their very unique talents will determine your organization's success and performance in the region.
Kathleen Jennings
President, CEO ET Search,Inc.
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